Google-call-screen-update

The good news is rolling all over with the latest update in Google Pixel!

Google-call-screen-update

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Google has set the automated telemarketing journey to an end with its new feature update “Call Screen.” These automated calls are also known as Robocalls that are automated and generated by the system itself.

According to a recent survey, it was found that in America, people receive more than billions of auto-generated calls each year. No doubt, this adds frustration among the people who receive more than five robocalls per day.

But Google has a solution!

The Giant Search Engine and American multinational technology company is putting drills to curb unwanted robocalls received each day. The big step is forward-upgrade into the Android devices (initially in Pixel 4) with a ‘Call Screen’ feature.

The feature enables Pixel devices to screen the incoming phone calls, whether they are automated or genuine, through Google’s virtual assistant.

“Call Screen will help Pixel users automatically screen unknown callers and filter out detected robocalls before the phone ever rings, so users are not interrupted by them,”

– Google LLC said.

Besides, previously, users have to activate the Call Screen function, but with the update, it automates the service.

See how it works:

Call-screen-feature-working

The feature works in a way that unknown numbers will skip the phone’s ringer at first, and the virtual Google Assistant will answer the incoming phone call on behalf of the user. If the Assistant confirms that the incoming call is not from the robot, it will transfer the phone call back to the ringer. Also, it will display some helpful context about who is calling and why.

Read further news by Business Insider

Initially, the update is coming for Google Pixel 4 users first in the same month. But a Google representative confirmed that the update would roll out to all Pixel devices (Pixel, Pixel 2, Pixel 3 and Pixel 3a) with Android 10 over the coming weeks.

The company also mentioned that it might take a while before all robocalls go away. It is because some telemarketing services catalog their phone number databases. These services can track whether numbers they call answer attempted outreach. Numbers who received the phone call are further indexed as answered phone numbers, and those numbers are targeted again.

Some automated call services often use number-spoofing services that enable them to hide their identity as another phone number. It could be because the call is coming from a telemarketer with multiple call centers but a single call-back number, or because it’s a scam caller looking to avoid being detected or marked as spam.

If these robocalls are categorizing Call Screen’s screened call as a “pick-up,” it could result in more calls.

We’ll have to wait and see how it works in real life to know for sure.

Source: Business Insider