Unfortunately Phone Has Stopped – Reasons for Error and How to Fix

Tired of facing “Unfortunately, the phone has stopped error” on your Android phone repeatedly? Here’s what you need to do to fix the problem and get your system running properly right away. 

Android is one of the most used operating systems due to its interface and advanced features. However, this does not mean that Android is faultless. While using android, sometimes things get vexatious. The most common problem that is face by the user is “Unfortunately the phone has stopped.” This error message popup frequently occurs while making or receiving calls. It also blocks the other app services. Don’t worry; there are some ways that can fix these errors with ease. Before understanding how to fix these errors, first understand why this error occurs.

Reasons for “Unfortunately Phone Has Stopped” Error?

Unfortunately Phone Has Stopped

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This error is triggered by the phone or the sim toolkit. If you get this bug, it means you won’t be able to use your software on Android devices. It is a typical error that can affect any Android phone or tablet user. 

1. Firmware Update or OS Update

If your mobile firmware or OS update failed, then it shows you the process com. android phone has stopped unfortunately. 

2. Installation Of New ROM

This error can also be caused due to installing a new or faulty ROM. Choosing the right Custom ROMs is the best way to avoid this kind of error.

3. Less RAM Space Or Storage

As compared to IOS, android requires more RAM space to work properly. Less RAM space or storage can disturb some function to work properly. So removing and deleting unnecessary files will help you to avoid these types of errors.

4. Inbuilt Software Or Technical Flaw

It happens due to installing a buggy update. This faulty or buggy update will cause the device UI to crash or prevent you from performing any tasks on your phone.

5. Junk Files

When you use your phone, junk files are automatically stored in it. Cleaning these junk files will improve the efficiency of your device and save it from crashing. 

Ways to Fix “Unfortunately The Phone Has Stopped” Error

1. Restart Your Phone

The first step of resolving “Unfortunately the Process.com.android.phone Has Stopped.” is to restart your android phone. To restart your android phone, follow the given steps.

Step 1: Press & Hold the power button until the power menu appears on the screen.

Step 2: Press on the Restart or Reboot option.

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2. Restart Phone App

If the problem is not solved by restarting your phone, then you need to force stop your phone app. To restart the phone app, follow these steps. 

Step1: Open the Phone settings > apps

Step2: Press on the Phone app

Step3: Tap on Force stop

Step4: Restart your Phone

3. Update Phone App

Update your phone app if there is a new update. To update the phone app, follow the steps given below.

Step1: Open Google Play store on the device

Step2: Click on the three horizontal lines and tap on My apps and games

Step3: Look for Phone App and update it if available

Step4: Update the Phone App

4. Clear App Cache

This is one of the most frequent reasons for “Unfortunately the Process.com.android.phone Has Stopped”. To resolve this, clear your app cache daily. Follow these steps to clear the phone app cache.

Step1: Click on the setting app >Apps and Application

Step2: Here, you will get a list of all apps

Step3: Scroll down and find the “Phone” option

Step4: Click on Storage

Step5: Now tap on the “Clear Cache” button

Step6: Restart your Phone

5. Remove/ Re-insert Sim card

You can also try Removing/ Re-insert sim card to fix the error message. Follow the given steps to Remove/ Re-insert the sim card. 

Step1: Turn off your device

Step2: Take out sim card tray and remove sim card

Step3: Turn on your device without a sim card

Step4: Check the error is solved or not

Step5: Now turn off your device and insert the sim

Now click on the phone app and check the error is solved or not.

6. Clear Cache and Data of SIM Toolkit App

You can try clear cache and data of SIM toolkit app to get rid of the ‘Unfortunately the Phone Has Stopped’ error message. Follow the given steps to clear cache and data SIM toolkit app. 

Step1: Click on the phone setting > Apps

Step2: You’ll find the list of apps installed on your device, scroll down to find the SIM Toolkit

Step3: Click on the clear cache and press OK

Step4: Reboot your phone and check whether the error is resolver or not  

7. Reset Networking Settings

Sometimes resetting the networking settings can help you to avoid such errors. For reset networking settings, follow the steps given below.

Step1: Click on the Settings icon

Step2: Click on General Management 

Step3: Go to Reset and Backup >Reset Network Setting

Step4: Click on Reset Network Setting

Restart your phone and check error is appearing or not

8. Disable Automatic Updates

Automatic Updates is also one reason why the error window seems to pop up all the place frequently. Turn off the Auto-Update feature in the google play store.

Step1: Click on the Google Play Store

Step2: Click on the three-line menu in the top right corner 

Step3: Scroll down and click on the setting tab

Step4: Select the auto-update app option and turn it to do not auto-update app

9. Boot Your Device in Safe Mode

The Safe Mode feature allows you to remove all third-party apps. Using this feature, you can determine whether app conflicts cause the error message. 

Step1: Turn off your phone

Step2: Press the power button till the android logo appears

Step3: Remove finger from the power button and immediately press and hold the volume button

Step4: Release the button when your phone is in safe mode

10. Factory Data Reset

If none of the above solutions works, then the last effective and the guaranteed solution is Factory Data Reset. It will erase all your phone data and contacts, so ensure that you must take proper phone backup before factory data reset.

Step1: Click on the setting tab

Step 2: Scroll down to the general management tab

Step 3: Click on the reset button & Factory data reset

The Final Verdict

Now that you’ve got the solutions mentioned above to assist you fix the problem, you should be able to get back to using your Android phone the way it was meant to be used.



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